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Legal Terms and Service Eligibility

We built 7xbd around clear account rules and payment transparency. Your access depends on your local law and eligible regions — this page walks you through the legal framework that governs your use of the platform.

Jurisdiction-dependent accessbKash, Nagad, Rocket payment termsAccount verification requirementsAge and identity checksService scope and limitations
7xbd Legal Terms and Service Eligibility
POLICY HANDLING

How We Handle Legal and Account Data

Our legal framework covers data handling, account security, payment verification and contact procedures. Below are the operational areas we manage to keep your account and payment information secure and compliant with our terms.

Data Handling

We collect identity documents, payment records and account activity to verify eligibility and comply with financial regulations. Your data is stored securely and shared only with payment processors and verification partners as required to operate the service.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can manage cookie preferences through your browser settings; disabling essential cookies may limit account functionality.

Account Security

Your password and any two-factor authentication settings are your responsibility. If you suspect unauthorized access, change your password immediately through account settings and notify support. We will freeze the account pending investigation.

Retention and Deletion

We retain account records and payment history for seven years to meet financial compliance requirements. You may request account closure at any time; after closure, personal data is anonymized except where retention is legally required.

LEGAL QUERIES

Contact Channels for Legal Questions

If you need clarification on account eligibility, payment terms or service restrictions, reach us through the channels below. We respond to legal and compliance queries within one business day during weekday hours.

Email Support Send account eligibility or compliance questions to our support inbox. Include your account ID if you already hold one, or write 'pre-registration query' in the subject line if you have not yet opened an account.
Live Chat Open the chat widget from any page and select 'legal or account eligibility' from the topic menu. Our team handles verification questions, document requirements and jurisdiction-specific access queries during support hours.
Account Dashboard Logged-in users can submit legal queries through the dashboard contact form. Navigate to settings, select 'help and legal', then choose 'legal terms or eligibility' to route your message to the compliance team.

Legal and Eligibility Questions

Access depends on your local law and eligible regions. We do not provide legal advice — you must confirm that participation is lawful in your jurisdiction before opening an account or depositing funds.

We accept national ID cards, passports or driving licences. The document must show your full name, date of birth and photograph. We verify identity before processing your first withdrawal.

No. Deposits must originate from a payment account held in your own name. Third-party payments are rejected and refunded to the source wallet within one business day.

We monitor regulatory changes and may block access from jurisdictions that prohibit or restrict digital gaming. If we close accounts due to legal changes, we return any remaining balance to your verified payment method.

Submit a deletion request through the account dashboard or email support. We anonymize personal data within thirty days, except records we must retain for financial compliance, which are kept for seven years.

Email our compliance team with your account ID and a description of the issue. We review disputes within five business days and respond with our decision and the reasoning behind it.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.