Reference

Privacy Policy – How We Handle Your Account Payment Data

We process your account details, payment records from bKash, Nagad and Rocket, and device information so you can access the lobby, deposit funds and withdraw winnings.

Account securityPayment privacyData retentionWithdrawal verificationCookie controls
7xbd Privacy Policy – How We Handle Your Account Payment Data
PRIVACY CONTACT

How to Request Your Data or Delete Your Account

You can request a copy of your stored data, ask us to correct an error in your account details, or request account deletion by contacting our support team. The data-request process usually completes within seven business days; account deletion is permanent and cannot be reversed, so any remaining balance must be withdrawn first. If you want to limit tracking, clear your browser cookies or turn on the do-not-track setting in your device privacy controls.

Live chat Open the chat widget in the bottom corner of any page and tell the agent you want to request your data, update your details or delete your account.
Email request Send your data request or deletion notice to the support email address listed in the footer, include your username and registered mobile number, and we will reply within two business days with next steps or the file download link.
Cookie settings Click the cookie-preferences link in the footer to turn off analytics cookies or clear all saved sessions. Essential login cookies cannot be disabled or the platform will not recognise your account between page loads.
DATA SECURITY

How We Protect Your Privacy and Payment Records

Every deposit and withdrawal between your bKash, Nagad or Rocket wallet and your account balance travels over an encrypted connection so transaction amounts and wallet references cannot be intercepted. We hash your password with a one-way algorithm, which means even our own database administrators cannot read it in plain text. Session tokens expire after thirty minutes of inactivity, and any login from a new device triggers an SMS verification code sent to your registered mobile number. You control cookie preferences from the footer link, and you can delete your entire account and all linked records by emailing support with a deletion request.

Payment encryption

Every bKash, Nagad and Rocket transaction between your wallet app and your account balance is encrypted in transit.

Password hashing

Your account password is hashed with a one-way algorithm before it reaches our database, so no support agent or engineer can read it. If you forget your password, you reset it via SMS verification sent to your registered mobile number.

Session timeout

Your login session expires after thirty minutes of inactivity or when you close the browser tab. If someone else tries to log in from a new device or location, we send an SMS code to your mobile number before granting…

Data retention

We keep your account records and transaction logs for as long as your account is active plus a compliance period after closure.

Common Questions About Your Data and Privacy Rights

We collect your mobile number, a username you choose, and a password you set so we can verify your identity during withdrawals and link your bKash, Nagad or Rocket deposits to your balance. We also log your device type and IP address to detect unusual login patterns.

Game providers like Pragmatic Play and Evolution receive a hashed session token when you launch a slot or live table, but they do not see your wallet transaction amounts, your bKash or Nagad account details, or your withdrawal history. We do not sell your data to advertisers.

Contact support via live chat or email with your username and registered mobile number. We will verify your identity and send a data export file within seven business days. The file includes your account details, transaction logs and chat transcripts.

Yes. Email support with a deletion request, withdraw any remaining balance first, and confirm your registered mobile number. Account deletion is permanent and cannot be reversed; all your transaction history, saved preferences and session records are erased after the compliance retention period.

We retain your bKash, Nagad and Rocket transaction logs for as long as your account is active plus a compliance period after closure. You can view your full deposit and withdrawal history in the account dashboard and request deletion by contacting support.

We use session cookies to keep you logged in and analytics cookies to track which games load fastest. You can turn off analytics cookies via the cookie-preferences link in the footer, but essential login cookies must stay on or the platform cannot recognise your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.